Acquisition by Civica

I am delighted to inform you that on 4th May 2018 the Civica Group, the UK’s leading provider of business-critical software and digital solutions, announced the acquisition of NRS by Civica UK Limited. The combination of Civica and NRS is an exciting development for our customers, partners and employees, providing a stronger capability while maintaining the focus and flexibility to respond to our customers’ needs.

It remains business as usual for the NRS team. Whilst we will operate within the Civica Group as part of an enlarged payments-focused business unit, your day-to-day contact with us will continue seamlessly through our team. There is no change to our offerings or services – indeed, these are an important addition for Civica, adding specialist capability and expertise to the Group’s activities.

As you may know, Civica is a British group with a long history of supporting a large customer base globally. Employing 4,400 people it provides software, digital solutions and business process services to more than 3,000 major organisations in 10 countries. Civica has a strong culture and a reputation as a good company to do business with, supported by its Investors in People ‘Gold’ accreditation and a strong foundation of financial and operational stability. You can find out more at

In the payments business, over 15 million UK citizens already use Civica Payments, and Civica’s solutions are used to process secure electronic transactions worth more than £1.8 billion annually.

Being part of Civica will allow us to continue our current activities with access to increased resources as well as added value services. The combined business has a comprehensive portfolio, from specialist applications and IT management to business process services, and we believe this will deliver exceptional value to existing and prospective customers and partners.

I look forward to continuing to work with you and with new customers as part of the wider Civica Group. If you would like further information or clarification, please speak to your usual contact or contact me directly.

Yours sincerely

David Paylor
Chief Business Development Officer